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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Rouse

February 19, 2026

5  out of  5
rating by Chris Rouse
"This office is great to work with. Always friendly and knowledgable."
We responded:
"Dear Chris, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Sincerely, Tim"
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Jeri Littlejohn

February 18, 2026

5  out of  5
rating by Jeri Littlejohn
"This office has been my insurance company for 20+ years and they have also been great!"
We responded:
"Jeri, we appreciate the time you took to give us such a great rating! It has been our pleasure to work with you over the years and look forward to many more. Thanks again for your review. Tim"
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Tonia McCreery

February 12, 2026

5  out of  5
rating by Tonia McCreery
"Excellent service they handle all of my insurance."
We responded:
"Dear Tonia, Thanks for the great review! We love that you had such a great experience! Thanks for sharing and we appreciate your business. Tim"
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Beth Durham

February 12, 2026

5  out of  5
rating by Beth Durham
"Nice lady fixed my Drove Safe in just a couple minutes."
We responded:
"Greetings Beth, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you soon! Tim"
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Dustin Vanderweide

February 4, 2026

1  out of  5
rating by Dustin Vanderweide
"They raise rates without telling you I’ve had no accidents no tickets and they just keep taking more and more I emailed them got nothing State Farm is more concerned about lining there pockets than anything else"
We responded:
"Hello Dustin, thank you for letting us know about your recent experience. I'm very sorry we failed to meet your expectations. Please call me at 967-6601 or send an email to tim.forbes.icjp@statefarm.com at your earliest convenience. Respectfully, Tim"
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Mike Hinrichs

January 22, 2026

5  out of  5
rating by Mike Hinrichs
"Fast and friendly service"
We responded:
"Mike, Thank you for your kind words. We have enjoyed working with you throughout the years. Appreciate your business and thank you for insuring with State Farm. Tim"
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Elizabeth Schultz

December 19, 2025

5  out of  5
rating by Elizabeth Schultz
"They were very helpful on helping me with getting road side assistance for a flat tire."
We responded:
"Elizabeth, we're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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B Sample

December 19, 2025

5  out of  5
rating by B Sample
"I had a flat and the online process was quick and easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks, Tim."
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Susan Paulsen

November 22, 2025

5  out of  5
rating by Susan Paulsen
"They make getting insurance and updating insurance easy very personable great pricing"
We responded:
"Susan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tim"
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Jo Swaim

November 13, 2025

5  out of  5
rating by Jo Swaim
"Awesome service!"
We responded:
"Thanks Jo! Always great working with you. Tim"
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Tim McConnaughey

October 27, 2025

5  out of  5
rating by Tim McConnaughey
"Great to work with! Thanks so much for your help and understanding!"
We responded:
"Tim, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business. Tim"
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Robin Spencer

October 23, 2025

5  out of  5
rating by Robin Spencer
"Denise was very helpful!! Excellent service!"
We responded:
"Robin, we’re thankful for your feedback! Denise does a great job taking care of our customers. I appreciate you taking time to give a review. Thanks, Tim"
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Dale Sikes

October 15, 2025

5  out of  5
rating by Dale Sikes
"Quick accurate and friendly professional in all ways"
We responded:
"Dale, Thank you for the 5- star review. We have enjoyed working with you over the years and appreciate your business. Thanks, Tim"
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Scott Leighter

September 16, 2025

5  out of  5
rating by Scott Leighter
"They made it very easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tim"
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Randy Moore

September 10, 2025

5  out of  5
rating by Randy Moore
"I've been with state farm for over 25 years. Tim and his crew are always so helpful."
We responded:
"Randy, Thank so much for your review. We have enjoyed working with you over the years as well and appreciate your business. Look forward to many more years of working together. Thanks, Tim"
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Colby Reid

July 24, 2025

5  out of  5
rating by Colby Reid
"Great to work with!"
We responded:
"Colby, thank you for sharing your experience with us. We appreciate your feedback and look forward to working with you in the future. Tim"
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Skip

July 24, 2025

5  out of  5
rating by Skip
"Always so easy to work with and find the most cost effective insurance!"
We responded:
"Skip, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tim"
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Vikki Domina

July 17, 2025

5  out of  5
rating by Vikki Domina
"I purchased new car couldn’t find who I financed it through. Took the paperwork up to the office and I was assisted right Away in a very short time. The two gals at the front office were super fun and professional"
We responded:
"Vikki, thank you for taking the time to share your thoughts! I am glad Haley and Denise could help out and have some fun as well. We appreciate your business. Thanks, Tim"
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Paul Muller

June 30, 2025

5  out of  5
rating by Paul Muller
"The agent and team is pretty prompt in getting back to you when there are questions etc….."
We responded:
"Paul, thank you for your review. We appreciate your business and look forward to working with you in the future. Thanks, Tim "
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Thomas Downs

May 19, 2025

5  out of  5
rating by Thomas Downs
"I continue to be a VERY satisfied client of the Tim Forbes State Farm Agency. Tim’s #1 Associate, Rhonda Morril, always greets me with a smile and a “how can I help you” attitude. Rhonda has assisted me for minor, as well major $ claims, and always manages things to resolution. 5 ***** service is what you expect from your insurance agency, and Rhonda Morril is there to provide it with a smile. If you are looking for any type of insurance, contact Rhonda at Forbes State Farm in Altoona."
We responded:
"Tom, thank you so much for your review of our office and Rhonda in particular. She has done a great job over the years taking care of our clients. You are always a pleasure to work. Thanks, Tim."
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Stacy N

May 12, 2025

5  out of  5
rating by Stacy N
"Tim has been my agent since he opened for business. His service has always been second to none."
We responded:
"Stacy, thank you for your review. You have always been a great client to work with. Thank you for your business all of these years. Tim"
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Andrea Holst

May 9, 2025

5  out of  5
rating by Andrea Holst
"The State Farm Agency in Altoona is great. Tim Forbes and all of his office staff are phenomenal to work with regardless of the issue. I've had an auto loss claim, house claim from hail, and an auto accident that needed subrogation. Rhonda and Krissi took care of everything and it made the process pretty much stress free on my end. I would recommend this office and State Farm to anyone in need of quality insurance."
We responded:
"Thank you so much for your kind words, Andrea! We're thrilled to hear that our team, including Rhonda and Krissi, provided you with an exceptional experience during your time of need. We appreciate your support and recommendation. Thanks again! - Tim "
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Olivia Nelson

May 6, 2025

5  out of  5
rating by Olivia Nelson
"Making my payments has never been faster or easier! The staff is very polite, professional, and friendly as well. Thanks Tim Forbes and associates!"
We responded:
"Olivia, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tim"
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Brad Strasser

May 5, 2025

5  out of  5
rating by Brad Strasser
"Rhonda was a pleasure to work with and took care of my issue in one call."
We responded:
"Brad, thank you for your review on Rhonda's service. It is always a pleasure to work with you. We appreciate you being with our office all these years. Tim"
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Mike Zook

April 30, 2025

5  out of  5
rating by Mike Zook
"Very helpful. Great rates. Would highly recommend"
We responded:
"Mike, thank you for your review and welcome to our State Farm office. We look forward to working with you. Tim"