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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lara Denning

Lara Denning

April 4, 2026

5  out of  5
rating by Lara Denning
"Everyone, not only in Tim Forbes office in Altoona, but also my past State Farm agents in Muskogee and Tulsa Oklahoma have always been great to work with and I wouldn’t take my business anywhere else!"
We responded:
"Lara, we are grateful and appreciate the time you took to leave your review. We are glad that you enjoyed your interaction with our office. We hope to continue exceeding your expectations with great service. See you soon! Thanks, Tim"
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Kristin Goodwin

March 26, 2026

5  out of  5
rating by Kristin Goodwin
"Denise is super helpful and very pleasant to talk to in the office! She does a great job!"
We responded:
"Kristin, We're delighted to hear about your experience! We truly appreciate your experience in working with Denise, and will work hard to continue going above and beyond! As always, our team is looking forward to your next visit. We look forward to seeing you again soon. Tim"
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Rosa Castillo

March 21, 2026

5  out of  5
rating by Rosa Castillo
"Very polite and efficient got exactly want i needed in my policy in few minutes thank you"
We responded:
"Hello Rosa, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future. Tim"
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Raymond Christianson

March 17, 2026

5  out of  5
rating by Raymond Christianson
"Very helpful and kind love doing business with them."
We responded:
"Dear Raymond, we're delighted to hear about your experience! Always happy to help so don't hesitate to contact us if you ever need anything. We look forward to continuing to exceed your expectations! It was a pleasure to serve you. Tim"
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Ashley Snyder

March 16, 2026

5  out of  5
rating by Ashley Snyder
"Quick and precise!!!!"
We responded:
"Hello Ashley, Thanks so much for taking the time to share your positive experience! We look forward to working with you in the future. Tim"
Profile photo of James Deardorff

James Deardorff

March 16, 2026

5  out of  5
rating by James Deardorff
"They are always helpful and polite and they always want what is best for the customer."
We responded:
"Hey James, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you next time! Tim"
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Cody Matula

March 3, 2026

5  out of  5
rating by Cody Matula
"Very helpful - always remember us - we’ve had good experiences with this local office over the years."
We responded:
"Dear Cody, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience, and we love knowing yours was no different. Sincerely, Tim"
Profile photo of Michael Pierce

Michael Pierce

March 3, 2026

5  out of  5
rating by Michael Pierce
"Great customer service and fantastic rates"
We responded:
"Hello Michael, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you. Tim"
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Mary Heinrich

March 2, 2026

5  out of  5
rating by Mary Heinrich
"We bought a Ford Explorer and traded in our Ford 150 Truck so we needed to cancel truck insurance and add Explorer insurance."
We responded:
"Greetings Mary, thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon. Tim"
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Krisandra Hilson

February 25, 2026

5  out of  5
rating by Krisandra Hilson
"Quick and Efficient! Love these guys!! I was struggling to switch out a vehicle on my policy for a new vehicle. I had just purchased. They took their time and made sure the changes were good. Thank you so much for your help!"
We responded:
"Krisandra, we are grateful and appreciate the time you took to leave your review. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon. Tim"
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Chris Rouse

February 19, 2026

5  out of  5
rating by Chris Rouse
"This office is great to work with. Always friendly and knowledgable."
We responded:
"Dear Chris, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Sincerely, Tim"
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Jeri Littlejohn

February 18, 2026

5  out of  5
rating by Jeri Littlejohn
"This office has been my insurance company for 20+ years and they have also been great!"
We responded:
"Jeri, we appreciate the time you took to give us such a great rating! It has been our pleasure to work with you over the years and look forward to many more. Thanks again for your review. Tim"
Profile photo of Stacy Maniak

Stacy Maniak

February 14, 2026

5  out of  5
rating by Stacy Maniak
"Called in to check who to go to for my cracked windshield, they not only found the best place for my vehicle but also made the appt on the spot for me. Great service as always!"
We responded:
"Hey Stacy, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon. Tim"
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Tonia McCreery

February 12, 2026

5  out of  5
rating by Tonia McCreery
"Excellent service they handle all of my insurance."
We responded:
"Dear Tonia, Thanks for the great review! We love that you had such a great experience! Thanks for sharing and we appreciate your business. Tim"
Profile photo of Jill Leonard

Jill Leonard

February 12, 2026

5  out of  5
rating by Jill Leonard
"It was an absolute pleasure working with Tim’s team. Rhonda and Denise are always great to talk to and work with. They had answers to my questions the majority of the time and if they weren’t sure they would check and contact me back. Thank you both! Jill"
We responded:
"Jill, I am so glad to hear about your experience with Rhonda and Denise. We look forward to seeing you in the future and appreciate you and your family insuring with us all these years. Thanks, Tim"
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Beth Durham

February 12, 2026

5  out of  5
rating by Beth Durham
"Nice lady fixed my Drove Safe in just a couple minutes."
We responded:
"Greetings Beth, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you soon! Tim"
Profile photo of Dustin Vanderweide

Dustin Vanderweide

February 4, 2026

1  out of  5
rating by Dustin Vanderweide
"They raise rates without telling you I’ve had no accidents no tickets and they just keep taking more and more I emailed them got nothing State Farm is more concerned about lining there pockets than anything else"
We responded:
"Hello Dustin, thank you for letting us know about your recent experience. I'm very sorry we failed to meet your expectations. Please call me at 967-6601 or send an email to tim.forbes.icjp@statefarm.com at your earliest convenience. Respectfully, Tim"
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KTR

January 26, 2026

5  out of  5
rating by KTR
"Rhonda is the Best"
We responded:
"Thank you for your 5 Star review of our agency. We really appreciate it. Tim"
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Mike Hinrichs

January 22, 2026

5  out of  5
rating by Mike Hinrichs
"Fast and friendly service"
We responded:
"Mike, Thank you for your kind words. We have enjoyed working with you throughout the years. Appreciate your business and thank you for insuring with State Farm. Tim"
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Elizabeth Schultz

December 19, 2025

5  out of  5
rating by Elizabeth Schultz
"They were very helpful on helping me with getting road side assistance for a flat tire."
We responded:
"Elizabeth, we're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of B Sample

B Sample

December 19, 2025

5  out of  5
rating by B Sample
"I had a flat and the online process was quick and easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks, Tim."
Profile photo of Susan Paulsen

Susan Paulsen

November 22, 2025

5  out of  5
rating by Susan Paulsen
"They make getting insurance and updating insurance easy very personable great pricing"
We responded:
"Susan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tim"
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Jo Swaim

November 13, 2025

5  out of  5
rating by Jo Swaim
"Awesome service!"
We responded:
"Thanks Jo! Always great working with you. Tim"
Profile photo of Tim McConnaughey

Tim McConnaughey

October 27, 2025

5  out of  5
rating by Tim McConnaughey
"Great to work with! Thanks so much for your help and understanding!"
We responded:
"Tim, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business. Tim"
Profile photo of Robin Spencer

Robin Spencer

October 23, 2025

5  out of  5
rating by Robin Spencer
"Denise was very helpful!! Excellent service!"
We responded:
"Robin, we’re thankful for your feedback! Denise does a great job taking care of our customers. I appreciate you taking time to give a review. Thanks, Tim"