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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lana Niles

June 18, 2026

5  out of  5
rating by Lana Niles
"Quick good job unlocked car"
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Olivia Nelson

June 15, 2026

5  out of  5
rating by Olivia Nelson
"Adding my new vehicle was so easy and has never been faster! The staff is very polite, professional, and friendly as well. I was done in a matter of minutes with clarification on my questions and help getting it done. Thanks Tim Forbes and associates! Shout out to Denise for simply being amazing and always walking me through the process."
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Jeff Wilson

June 6, 2026

5  out of  5
rating by Jeff Wilson
"Excellent customer service!"
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Tabatha Stoner

June 2, 2026

5  out of  5
rating by Tabatha Stoner
"Been with local agent Tim Forbes for 20+years. Always great professional yet personable."
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Glen Ritchie

May 21, 2026

5  out of  5
rating by Glen Ritchie
"Great visit. Very helpful and to the point."
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Pamela Juhl

May 21, 2026

5  out of  5
rating by Pamela Juhl
"Everyone at the office is great. Always willing to help and are quick to get the answers for you. Tess helped me today. She is courteous and was able to provide what was needed in a short time. Would highly recommend Tim and his team"
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Judy Toomey

April 28, 2026

5  out of  5
rating by Judy Toomey
"My service was pleasant and all questions promptly answered by Densie. Thank you."
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Kelly Mechtel

April 16, 2026

5  out of  5
rating by Kelly Mechtel
"Locked keys in car 😩 From time I called to tow truck arrival less than 25 minutes.
Thank you!"
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Lara Denning

April 4, 2026

5  out of  5
rating by Lara Denning
"Everyone, not only in Tim Forbes office in Altoona, but also my past State Farm agents in Muskogee and Tulsa Oklahoma have always been great to work with and I wouldn’t take my business anywhere else!"
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Kristin Goodwin

March 26, 2026

5  out of  5
rating by Kristin Goodwin
"Denise is super helpful and very pleasant to talk to in the office! She does a great job!"
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Rosa Castillo

March 21, 2026

5  out of  5
rating by Rosa Castillo
"Very polite and efficient got exactly want i needed in my policy in few minutes thank you"
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Raymond Christianson

March 17, 2026

5  out of  5
rating by Raymond Christianson
"Very helpful and kind love doing business with them."
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Ashley Snyder

March 16, 2026

5  out of  5
rating by Ashley Snyder
"Quick and precise!!!!"
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James Deardorff

March 16, 2026

5  out of  5
rating by James Deardorff
"They are always helpful and polite and they always want what is best for the customer."
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Cody Matula

March 3, 2026

5  out of  5
rating by Cody Matula
"Very helpful - always remember us - we’ve had good experiences with this local office over the years."
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Michael Pierce

March 3, 2026

5  out of  5
rating by Michael Pierce
"Great customer service and fantastic rates"
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Mary Heinrich

March 2, 2026

5  out of  5
rating by Mary Heinrich
"We bought a Ford Explorer and traded in our Ford 150 Truck so we needed to cancel truck insurance and add Explorer insurance."
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Krisandra Hilson

February 25, 2026

5  out of  5
rating by Krisandra Hilson
"Quick and Efficient! Love these guys!! I was struggling to switch out a vehicle on my policy for a new vehicle. I had just purchased. They took their time and made sure the changes were good. Thank you so much for your help!"
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Chris Rouse

February 19, 2026

5  out of  5
rating by Chris Rouse
"This office is great to work with. Always friendly and knowledgable."
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Jeri Littlejohn

February 18, 2026

5  out of  5
rating by Jeri Littlejohn
"This office has been my insurance company for 20+ years and they have also been great!"
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Stacy Maniak

February 14, 2026

5  out of  5
rating by Stacy Maniak
"Called in to check who to go to for my cracked windshield, they not only found the best place for my vehicle but also made the appt on the spot for me. Great service as always!"
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Tonia McCreery

February 12, 2026

5  out of  5
rating by Tonia McCreery
"Excellent service they handle all of my insurance."
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Jill Leonard

February 12, 2026

5  out of  5
rating by Jill Leonard
"It was an absolute pleasure working with Tim’s team. Rhonda and Denise are always great to talk to and work with. They had answers to my questions the majority of the time and if they weren’t sure they would check and contact me back. Thank you both! Jill"
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Beth Durham

February 12, 2026

5  out of  5
rating by Beth Durham
"Nice lady fixed my Drove Safe in just a couple minutes."
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Dustin Vanderweide

February 4, 2026

1  out of  5
rating by Dustin Vanderweide
"They raise rates without telling you I’ve had no accidents no tickets and they just keep taking more and more I emailed them got nothing State Farm is more concerned about lining there pockets than anything else"